Frequently Asked Questions

How long does shipping take?
Orders are processed in 1–2 business days and delivered in 3–7 business days within the United States.

How do I track my order?
You'll receive a tracking number by email as soon as your order ships.

Can I return a product?
Yes. You may request a return within 30 days of delivery. See our Returns & Refunds page.

How do I choose the right product for my hair?
Browse our collections by ingredient, or contact us and we'll help you find the right routine.

Are your products tested on animals?
No. Nourish-Vida products are not tested on animals.

What makes Nourish-Vida formulas different?
Our formulas combine botanical ingredients with advanced cosmetic technology, developed to support healthier-looking hair.